Four Points Flex by Sheraton Vienna Hauptbahnhof

Friendly reception, let us go to our room before check in time; they gave our toddler a bag with goodies. Clean, spacious. Luggage room available. Location near train station, underground.

I really like almost everything about this hotel and stay here often. Mainly, it is a very comfortable option near the Hauptbahnhof for a short trip in and out of Vienna. The beds are great and typically everything in the room works. For its price it is really a good deal. There is also a Billa right across the street which makes buying snacks easy.

I am an experiensed traveler, and this time I had two problems - a knee after surgery and a large, heavy suitcase. It was my first time at this hotel, so I was a little nervous. I stayed at the hotel for a week. I asked the staff for help on various issues several times. I can give the hotel a 100 instead of 10 points on all counts - cleanliness, a kettle with a selection of different teas in the room, location (three stops on a direct metro line from Stephansplatz, grocery stores, inexpensive cafes and restaurants within walking distance), attentive attitude of the staff. My special thanks to the receptionist Mr. Khaled Yahiaoui. It is obvious that his help and kindness come from the heart, and the smile with which he greets each guest will make your day sunny in any weather. Thank you very much, I will definitely try to come back again

The hotel is approximately 30 minutes away from the Centre on foot. Safe area. Rece.ption staff could communicate well with us in English. The atmosphere in the hotel is calm and quiet.

Еverything - the location, the staff, the breakfast. The bathroom was spacious and spotless, I loved the shower and the liquid soap.🙂 Would definitely stay there again!